• Ensure smooth running of the Office Computer Systems.
  •  Installing and configuring the computer systems and applications
  • Monitoring and maintaining the IT systems and networks.
  • Management of domain user accounts
  • Management of user email accounts
  • Troubleshoot systems and network issues and diagnose IT issues.
  • Analyse issues and spot trends
  • Establish good working relationship with other Business units users
  • Testing and evaluate new technology
  • Able to take responsibility of Issue tickets being assigned


  • Candidate must possess at least a Bachelor's/College Degree, Computer Science/Information
  • Technology, Engineering (Computer/Telecommunication) or equivalent.
  • Understand LAN/WAN networking, client-server applications, Internet, VPN
  • Understand the use of ping, tracert, nslookup and tcping
  • Good knowledge and working experience on Windows platform and environment.
  • OS installation and restoration
  • Application installation and setup
  • Troubleshooting
  • Usage of host file
  • Working experience on firewalls and network equipment.
  • Firewall route and policy configurations
  • Switches setup and configurations
  • Access point setup and configurations
  • Working experience on Windows servers
  • Working experience on monitoring systems for network and devices
  • Must be able to perform after office-hours standby and support
  • Good working attitude
  • Fluent in spoken and written English and Mandarin
  • Must be able to perform shift work and also on weekend and public holiday.

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Other Careers


  • Handle voice and chat support.
  • Provide a strong unique and personalized service
  • Maintaining and updating customers’ accounts.




  • Manage and coordinate all digital marketing activities
  • Support the goals set in the marketing plan
  • Work close with the internal team



  • Troubleshoot and resolve computer and telephony related issues.
  • Troubleshoot, diagnoses and resolves network problems.


Aquoz Solution Inc.

We are a leading BPO company specializes in providing high quality and innovative services to the B2B and B2C markets

  • "All my teammates are very friendly. There is a strong teamwork. Being in the company gave me opportunities to learn and grow. I love the management effort in organizing company gatherings and charity works."


    - Juner

    Aquoz Testimonials
    Aquoz Testimonials
  • "Being exposed to different cultures from various countries had given me opportunities to learn different languages. Being away from my family and friends in Indonesia makes me home sick at times, but it’s ok for me because we can always depend on each other here."



    Aquoz Testimonials
    Aquoz Testimonials
  • "Working away from home is hard but Aquoz Solutions Inc. became my second home. People here are nice and easy to work with. They value camaraderie which made it easier for employees like me who’s living far away from home to feel welcomed and guided."



    Aquoz Testimonials
    Aquoz Testimonials
  • "I’m thankful at Aquoz Solutions Inc. because it made me enhanced my office skills. The company also boost my self-confidence when it comes in improving my English skills."


    – Wiw Sy

    Aquoz Testimonials
    Aquoz Testimonials
  • "Good place to work and improve social skills."



    Aquoz Testimonials
    Aquoz Testimonials
  • "It’s such a great start to have my first job here at Aquoz Solutions Inc. with all the opportunities and training given. I feel so grateful to be part of this company."



    Aquoz Testimonials
    Aquoz Testimonials
  • "The company environment is so friendly that you won’t feel that you’re new here. Staffs and co-employees are very warm to our new hires."



    Aquoz Testimonials
    Aquoz Testimonials

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