客服服务

职责

  •     处理电话服务,完善和展现最良好的服务。
  •     困难问题与团队合作讨论,并处理全部电话,邮件,即时聊天所出现问题.
  •     可以接受主动打电话给客户.
  •     尝试满足客户的需求以及做到最好的服务。
  •     解决客户的所有问题,并尝试介绍其他产品给客户,吸引玩家游戏其他产品。
  •     维护客户的状态并更新至账户.
  •     了解客户的投诉问题,并做到最好的解决.
  •     搜集客户的反馈信息并分析客户的需求后,推荐其他产品给客户。

要求

  •     候选人必须至少拥有高中文凭/学位证明或相关工作经验。
  •     所需技能:微软办公软件和互联网用户。需精通电脑,具有良好的沟通能力与基本的客户服务技能。
  •     能够很好的处理客户的要求和最有效的为客户解决问题。合理的处理工作带来的压力以及快速的工作节奏.
  •     拥有市场或电销经验的优先考虑。
  •     必须执行工作时间安排.
  •     熟练地掌控中文,听/说/写的能力。
  •     可以接受在菲律宾工作。

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Aquoz Solution Inc.

We are a leading BPO company specializes in providing high quality and innovative services to the B2B and B2C markets

GET TO KNOW US
  • "All my teammates are very friendly. There is a strong teamwork. Being in the company gave me opportunities to learn and grow. I love the management effort in organizing company gatherings and charity works."

     

    - Juner

    Aquoz Testimonials
    Aquoz Testimonials
  • "Being exposed to different cultures from various countries had given me opportunities to learn different languages. Being away from my family and friends in Indonesia makes me home sick at times, but it’s ok for me because we can always depend on each other here."

     

    -Bibian

    Aquoz Testimonials
    Aquoz Testimonials
  • "Working away from home is hard but Aquoz Solutions Inc. became my second home. People here are nice and easy to work with. They value camaraderie which made it easier for employees like me who’s living far away from home to feel welcomed and guided."

     

    –Angel

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    Aquoz Testimonials
  • "I’m thankful at Aquoz Solutions Inc. because it made me enhanced my office skills. The company also boost my self-confidence when it comes in improving my English skills."

     

    – Wiw Sy

    Aquoz Testimonials
    Aquoz Testimonials
  • "Good place to work and improve social skills."

     

    -Ana

    Aquoz Testimonials
    Aquoz Testimonials
  • "It’s such a great start to have my first job here at Aquoz Solutions Inc. with all the opportunities and training given. I feel so grateful to be part of this company."

     

    –Anne

    Aquoz Testimonials
    Aquoz Testimonials
  • "The company environment is so friendly that you won’t feel that you’re new here. Staffs and co-employees are very warm to our new hires."

     

    –Patrick

    Aquoz Testimonials
    Aquoz Testimonials

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