客服服务

  •     处理电话服务,完善和展现最良好的服务。
  •     困难问题与团队合作讨论,并处理全部电话,邮件,即时聊天所出现问题.
  •     可以接受主动打电话给客户.
  •     尝试满足客户的需求以及做到最好的服务。

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电销

  •     Handles phone calls and sells products to both existing and new customers.
  •     处理电话和向现有客户和新客户销售产品。
  •     Update new product details to customers.
  •     向客户更新新产品的详细信息。

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MALAYSIAN IT OFFICER

• Ensure smooth running of the Office Computer Systems.
 Installing and configuring the computer systems and applications
• Monitoring and maintaining the IT systems and networks.
• Management of domain user accounts

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MALAYSIAN CUSTOMER SERVICE OFFICER 

  •    Support customer concerns via phone call, chat and other social media sites.
  •     Provide customers with accurate product and service information.
  •     Maintaining and updating customers’ accounts.

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MALAYSIAN OPERATOR SUPPORT OFFICER

  •     Handle B2B chat support and reporting.
  •     Maintaining and updating client’s account.
  •     Provide reports to team leader regarding client’s issues.

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MALAYSIAN TELESALES MARKETING OFFICER

  •     Handles phone calls and sells products to both existing and new customers.
  •     Update new product details to customers.
  •     Achieve and exceed weekly, monthly and annual sales revenue targets.

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CUSTOMER SERVICE OFFICER

(MANDARIN SPEAKER) 

• Respond promptly to customer inquiries.
• Handle, escalate and resolve customer complaints.
• Obtain and evaluate all relevant information to handle product and service inquiries.

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EMPLOYEE RELATION OFFICER

(MANDARIN SPEAKER)

•Implements employee activities of the company and resolves issues ranging from simple to complex violations
•Promotes corporate workplace culture compliant to the Code of Conduct
•Assist leaders on employee corrective action programs

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TELESALES MARKETING INDONESIA

  • Handles phone calls and sells products to both existing and new customers.
  • Update new product details to customers.
  • Achieve and exceed weekly, monthly and annual sales revenue targets.

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Aquoz Solution Inc.

We are a leading BPO company specializes in providing high quality and innovative services to the B2B and B2C markets

GET TO KNOW US
  • "All my teammates are very friendly. There is a strong teamwork. Being in the company gave me opportunities to learn and grow. I love the management effort in organizing company gatherings and charity works."

     

    - Juner

    Aquoz Testimonials
    Aquoz Testimonials
  • "Being exposed to different cultures from various countries had given me opportunities to learn different languages. Being away from my family and friends in Indonesia makes me home sick at times, but it’s ok for me because we can always depend on each other here."

     

    -Bibian

    Aquoz Testimonials
    Aquoz Testimonials
  • "Working away from home is hard but Aquoz Solutions Inc. became my second home. People here are nice and easy to work with. They value camaraderie which made it easier for employees like me who’s living far away from home to feel welcomed and guided."

     

    –Angel

    Aquoz Testimonials
    Aquoz Testimonials
  • "I’m thankful at Aquoz Solutions Inc. because it made me enhanced my office skills. The company also boost my self-confidence when it comes in improving my English skills."

     

    – Wiw Sy

    Aquoz Testimonials
    Aquoz Testimonials
  • "Good place to work and improve social skills."

     

    -Ana

    Aquoz Testimonials
    Aquoz Testimonials
  • "It’s such a great start to have my first job here at Aquoz Solutions Inc. with all the opportunities and training given. I feel so grateful to be part of this company."

     

    –Anne

    Aquoz Testimonials
    Aquoz Testimonials
  • "The company environment is so friendly that you won’t feel that you’re new here. Staffs and co-employees are very warm to our new hires."

     

    –Patrick

    Aquoz Testimonials
    Aquoz Testimonials

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